Legal
AI & Guardrails Policy
Last updated: June 19, 2026
Template notice. This document is a starting point written for OfficialPath’s service model. Correctional communications are heavily regulated and vary by facility and state — have it reviewed and adapted by qualified legal counsel before you rely on it.
OfficialPath uses automated systems to help keep communication safe, lawful, and within facility rules. This page explains, in plain language, how those systems are used and what they will and will not do.
1. What the guardrails do
- Screen messages for unsafe, unlawful, coded, or policy-violating content before delivery.
- Decide, for each message, whether to allow, hold for review, or block it — with the strictest outcome winning.
- Power the educational Legal + Learning tools (public case-law explanation, statutes, GED, ESL, reentry, dictionary).
2. What they will not do
- They do not provide legal advice, and Legal + Learning is education, not representation.
- They do not perform people, victim, witness, juror, or staff lookups, and do not provide web search, betting lines, or financial-trading instructions.
- They are not a substitute for the facility’s own monitoring and rules.
3. Human review
Messages flagged for review may be seen by trained staff before a decision is made. Sensitive actions are logged for accountability.
4. Accuracy and limits
Automated systems can make mistakes. If a message is blocked or held in error, contact support@officialpath.com. We continue to refine these systems to reduce errors while keeping communication safe.
5. Your responsibility
Guardrails reduce risk but do not remove your responsibility for the content you send. Use of the service is governed by our Acceptable Use Policy.